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Rosseti Volga

August 6, 2014

For the I half-year 2014 more than 2200 people addressed to the Center of customer service of IDGC of Volga branch - "Chuvashenergo"

The center of customer service of IDGC of Volga branch of JSC - "Chuvashenergo" (enters into JSC Rosseti group of companies) summed up the work results for the first half of the year of the current year. So, within six months on various questions in TsOK more than 2200 clients addressed. In most cases from clients demands for implementation of technological accession to electric networks of IDGC of Volga branch of JSC - "Chuvashenergo" arrive. In the I half-year 2014 of such addresses was 1124. For the reporting period 909 contracts for technological accession for the general maximum power about 30444,98 kW are signed. Besides demands for technological accession, clients address on a number of other questions connected with electrification in rural settlements, registration and coordination of documents. For example, concerning power supply of socially significant objects for the reporting period 132 addresses arrived. Also from clients demands connected taking into account the electric power (repair, installation, replacement, sealing of metering devices), quality of customer service, etc. arrive. Among the most actual still there are a registration and coordination of documents on differentiation of balance accessory and differentiation of operational responsibility (617 addresses), coordination of land use planning documentation (118 addresses).

 

 

 

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