Consumer Relations Division (CRD) of ROSSETI Volga branch (brand of IDGC of Volga PJSC) — Ulyanovsk Distribution Grids has received 1,717 applications for the first six months of 2019.
Most often, power engineers considered applications for technological connection of facilities to the branch grids. The number of such applications amounted to 839. Also in the past year, consumers addressed to CRD of the branch on issues related to the re-registration of technological connection with the change of ownership and extension of the validity of technical conditions (75 and 26 applications, respectively).
In addition, 172 consumers took part in the annual survey, the purpose of which is to evaluate the activities of the branch on technological connection. In order to constantly maintain feedback with already connected and potential customers, the branch and all its production divisions continue to undergo monthly personal management receptions.
Meetings with consumers take place both directly in the offices of the company in Ulyanovsk, Dimitrovgrad, Barysh and Novospassky, and with the departure of managers or their authorized persons directly to all areas of the region. During personal receptions, residents of the region can ask all questions, get detailed explanations and advice.
Application for connection to power grids can be submitted at Ulyanovsk Distribution Grids branch at the address: Ulyanovsk, Efremova st., 48A, in the production divisions of the branch in Barysh, Dimitrovgrad and Novospasskoye, as well as remotely without leaving your home or office, in your personal account on the official website of ROSSETI Volga (www.mrsk-volgi.ru) and via Portal of power grid services of ROSSETI PJSC (https://ïîðòàë-òï.ðô). Single phone number of contact center: 8 800 775 16 42 (free call).
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